Last updated: 6 April 2026
Response Electricians Pty Ltd (ABN 48 647 107 952, Electrical Contractor Licence EC009022) respects your privacy. This policy explains how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We may collect the following personal information when you contact us, submit a form on our website, or engage our services:
Your name, phone number, email address, property address, details of the electrical work you require, and any other information you choose to provide. We also collect technical data such as your IP address, browser type, and pages visited through cookies and analytics tools.
We use your personal information to respond to your enquiries and schedule services, provide electrical services at your property, send you service confirmations, invoices, and follow-up communications, improve our website and services, and comply with our legal obligations.
Our website uses cookies and third-party analytics tools including Google Analytics (via server-side Google Tag Manager), Microsoft Clarity, HubSpot, and Bing UET. These tools help us understand how visitors use our website and improve your experience. You can manage cookie preferences through your browser settings.
We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our business (such as our CRM platform HubSpot, payment processors, and scheduling software), regulatory authorities when required by law, and our insurers when necessary for claims management.
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Our website uses HTTPS encryption and our systems are protected by industry-standard security measures.
You have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your personal information (subject to our legal obligations), and opt out of marketing communications at any time.
If you have questions about this privacy policy or wish to exercise your rights, contact us at:
Response Electricians
Phone: 0483 967 122
Email: info@rfes.com.au
Ground Floor, 45 St Georges Terrace, Perth WA 6000
